For returning the product at the Saks fifth avenue you need to make the return request within 30 days of purchasing the product. The 30 days time limit is for watches, furs, and pieces of jewelry. For other products, the return timing is about 1 year. You should have a receipt of the purchase of the product with you. You need to make the return request within the next 14 days of shipping the product.
Saks fifth avenue returns and refund policies
Saks fifth avenue understands that all the time they can’t satisfy the customers. Some products don’t meet the client’s expectations. For the times when the products don’t meet the client’s expectations, Saks fifth avenue is ready to take the returns and make refunds for that. But how will their return and refund policy work? Here are some takeaways from Saks fifth avenue’s return and refund policy. Check these facts mentioned underneath:
Time duration: You can return any type of product with an amicable defect within the period of one year. Saks fifth avenue doesn’t take the returns of watches, fur, and jewelry after 30 days. Receipts: The returns are made with a full refund to the customers. Having a receipt of the purchase is a must condition. Free returns: To get the free returns on the product, you need to initiate the returns within 14 days of the purchase and shipping. Return cost: If you will initiate the returns and refund after the 14 days time limit, then Saks fifth avenue will ask for a cost of $9. This $9 will be deducted from your refund amount. Final sale items: The items that are marked as the items of final sale are not eligible for returns and you will not get any refund for that. Store credits: the items that are returned after the period of 30 days, they will not be refunded via cash, card, or another mode of payment. For the returns made after 30 days, you will receive a store credit for that.
Procedure for initiating the refund
Sometimes you don’t know how to initiate the return and get a refund after that. It may seem like going into a black hole if you don’t know the procedure of the refunds. So, follow these steps for getting the refund and for making the returns.
Step 1: There are two ways of returning the product. You can do it by mail or via shipping it directly. First, get your order number from the receipt and then visit the store’s website.
Step 2: After contacting the store about return, start to pack the package. Try to pack it into the original package and include the receipt in it.
Step 3: Once the package is packed, you will now have to ship the package to the store’s address. You can take the help of FedEx.
Step 4: Now once it is shipped you can track the package via FedEx or your store’s account of yours.
Step 5: Once the store will receive the package, they will initiate the refund.
What items you can’t return or refund
Here is the list of items that can’t be refunded or can’t be returned to the store.
Items of perishable nature. The items whose seal is broken. Items meant for final sale. Items that are used and shows sign of wear and tear. Watches, furs, and jewelry after the lapse of 30 days. Items not presented and returned in saleable conditions.
Conclusion
Saks fifth avenue always thinks of customer satisfaction and works towards achieving it at all costs That is the reason they have explained so much in detail about the returns and refund policies. All the details about the refund and returns are mentioned here in this article. Now you can easily initiate the return and get a refund from Saks fifth avenue.
Can you get a refund after initiating the return after 30 days?
Yes, you can the refund after initiating the return after 30 days in the form of store credit. You will not be paid through cash or online transactions, only store credits will be allowed for such merchandise.
Will Sak’s fifth avenue will charge shipping?
For the products, whose returns are initiated after 14 days, Saks fifth avenue will charge about $9.
