Rue21 Return Policy

First of all, Rue21 has a very forgiving return policy. It is important to note that going through the rue21 return policy can be quite tasking for some while some would describe the process as simple. Rue21 has a standard policy: you can return items within 60 days of purchase, and you’ll be given a store credit or refund depending on the item’s state. That being said, there are a few things that aren’t eligible for a return, like clothing and underwear. And if you’ve worn or washed the item, then it’s probably not going to be accepted for return.

So long as the item is in its original state, it can be returned at Rue21.

Process to Make a Return

So you’re thinking of buying something from Rue21? Awesome! Before doing that, the facts below must be known:  

The eligible period of return is 60 days after purchase.  The bought item must be in its original state.  Final sale items are not eligible for return.  To make a return, bring the item and your receipt to any Rue21 store.

We hope that you’re ok with your purchase, but if for some reason you’re not, our staff will be more than happy to help you make a return.

Types of Returns which are accepted:

So, you’ve decided to return that dress you just bought. Good for you! Here’s what you need to know about the return policy at rue21: First of all, the item has to be in the same state as when you bought it. That means it can’t be changed in any way.

Secondly, the original purchase receipt must accompany the items. Lastly, the item is only eligible for return within 60 days after purchase. Once all these requirements are met, then your return request will be processed smoothly. Just make sure you have your receipt and the item is in its original state.

Not having a Receipt:

If you don’t have a receipt, you can still return the item, but it won’t be as easy as returning something with a receipt. First, you’ll need to speak to a manager to get a return confirmation number. Then, the item needs to be in the same state as when you bought it, and you’ll need to provide the manager with your contact information, as well as the return confirmation number. Finally, you’ll need to ship the item back at your own cost, and you won’t be able to get a refund on your shipping costs.

Eligible Return Period:

The eligible return period is 60days after purchase. Items must be in their original state upon return. Products that are returned after the 60-day window will not be accepted. 

Consequences of Not Following Rue’s Return Policy:

If you’re not happy with your purchase, you can return it within 60 days of the purchase date, as long as it’s accompanied by the original receipt and the item is in the same state as when you bought it.

But here’s the thing: If you don’t follow the return policy, there are consequences. Items that are returned after the 60-day window has expired, that are not accompanied by a receipt, or that are not in the original state, will be subject to a 15% restocking fee. So make sure you read the return policy carefully and adhere to it, so you don’t have to pay any fees.

Here’s the deal Rue21’s return policy can be a little tricky to navigate, but it’s worth it. First of all, you need to know that they only accept returns within 60 days of purchase. Secondly, items bought must be in their original state when being returned. No exceptions.

Rue21 suggests you return your item through UPS and FedEx. It is also advisable to use any shipping company that gives room to trace shipped items. So, what do you do if you want to return an item? Simply head to their website, create and print out a return label and return the package with the printout to any UPS store near you.

Conclusion

Rue21 has a very forgiving return policy. It is important to note that going through the rue21 return policy can be quite tasking for some while some would describe the process as simple. Rue21 has a lax return policy, which is sure to be stress-free, so long as you keep in mind the tips that have been given above. When an item is damaged or has defects, it can be returned and in return, you will get a full refund.