Imagine yourself, engrossed on your screen watching your favorite show on Netflix or Hulu TV, or enjoying refreshing music, then all of a sudden there is no sound. It can be annoying. Many people have reported having experienced sound issues on their Roku devices, so it’s a common problem. However, these issues can be easily solved. To fix these issues, you may need to check your device’s hardware and ensure that the cables are well connected and not damaged. You may also need to check the software of your device, which means resetting your Roku device and adjusting some of the sound settings. The following ideas can help you deal with your sound problems:
Make sure mute is turned off
It may seem obvious, but it’s a common error that people make. When your Roku TV has no sound, check to ensure that the mute on your TV is off. If it is on, press the mute button on your remote to turn it off. Also, confirm that the problem is not the volume. Adjust your volume a bit high to establish whether the volume is the problem or not.
Check your Roku hardware
If you are using an HDMI cable on your device, check to ensure that your cables are working and not damaged. Always avoid using HDMI cables that are too long because they get damaged easily. Acquire a length that is just enough. It’s also possible that the problem may be with the HDMI input port. If your device has an additional port, try plugging your cable into another port to ascertain that the port is not the problem. If your HDMI is damaged replace it with another one. They are inexpensive and available. If it fails to work, unplug all the cables on your device and plug them in again.
Check out your Roku’s audio settings
If checking the hardware did not help, the problem may lie with the sound settings, like an incorrectly configured Roku device. Luckily, this can be fixed easily. If you are using an audio or video receiver or soundbar through an optical (TOSLink) cable, try the following steps:
Using your remote, go to the Settings option. Select the Audio menuOn the Audio menu, set HDMI and S/PDIF options to Dolby Digital.
If you are using an audio or video receiver, soundbar, or TV through an HDMI cable, try the following steps:
Press the home button on your Roku remote. Select the Settings menu. Go to the audio menuSet audio mode to stereoSet the HDMI option to PCM-Stereo
Troubleshoot the audio receiver your device is connected to
Sometimes the problem may not be your Roku device but the external audio receivers like sound bars. To fix this issue, make sure your component is powered on. Also, confirm that you have used the correct input on your A/V receiver, sound bar, or TV. You should also ensure that the audio component is not muted.
Update your Roku
Sometimes the problem can be your Roku device which may be outdated. It may contain bugs that can interfere with the proper functioning of your sound. To solve this, you may require to update your Roku device. However, you may need to confirm if your device is outdated before updating. To do that, follow the following steps:
Go to the Settings menu. Click on the System. Select the System update. At the bottom, see when your Roku device was last updated. Click Check now to check manually. Update your device software if it’s not up to date.
Reset your Roku
If none of the solutions work, you may have to reset your Roku device. Resetting will eliminate issues emerging from wrongly configured options. However, this should be the last option. To reset, follow the following steps:
On your remote, press the Home button. Scroll down and select the settings option. Select the System option. Go to the advanced system settings. Select the Factory Set option and follow the given instructions to factory set your device.
You can also reset your device by using the hardware reset button on the back or bottom of your Roku device.
Sound issues are common not only with Roku but with many electronic gadgets. Luckily, you don’t need to panic, a quick journey through the internet can always help you solve software and hardware problems in a matter of minutes.
