Rogers Customer Service
Rogers Customer service is one of the best and the most organized customer care service any company can ever provide. It is easy to use and very helpful. To address the problems of customers related to different fields or topics, Rogers has its customer care divided into sub-divisions to take care of the customer in a more convenient and better way.
There are multiple ways in which you can contact customer service to ask for a solution to your problem or to get an answer to your query. The different ways are as follows:
Through Chat: You can use the live chat feature given on the official website of Rogers. The chat service is a fixed-time service. The time varies for all the different types of problems and queries.
Through Social Media: You can write them on either Facebook Messenger or Twitter anytime. The social media service is always in action, 24/7.
Through Call: You can call the customer service for any query, The number is given on the official website based on what query or problem you have. Based on the region you belong to, you might go through the list of the given numbers and find the one for you to contact the customer care service.
In Canada: 1 866 346-3430
Outside Canada: 1 514 734-7699
Pay As You Go Prepaid: 1 800 575-9090
Cantonese/Mandarin: 1 800 787-7953
On Text: You can text your query on 40019 from your Rogers device. This service is available for the time being, 9 am to 9 pm, Monday to Friday.
Timings For Various Types Of Services based on The Sub Division
Billing And Accounts:
Chat: 7 am to Midnight on Monday-Friday; 7:30 am to 9 pm on Saturday, and 10 am to 6 pm on Sunday. Call
In Canada: 7 am to Midnight on Monday-Friday; 7:30 am to 9 pm on Saturday and 10 am to 6 pm on Sunday. Outside CanadaPay As You Go Prepaid: 8 am to 9 pm on Monday-Friday; 8 am to 9 pm on Saturday and 10 am to 8 pm on Sunday. Cantonese/Mandarin: 9 am to 9 pm on Monday-Friday. This particular service is closed on the following dates. Dec 25-27 and January 1. Social Media
Facebook Messenger: 24/7Twitter: 24/7Text: Monday to Friday → 9 am to 9 pm.
Wireless:
Chat: 7 am to Midnight on any day of the week. Call
In Canada: 7 am to Midnight on any day of the week. Outside Canada: 7 am to Midnight on any day of the week. Pay As You Go Prepaid: 8 am to 9 pm on Monday-Friday; 8 am to 9 pm on Saturday and 10 am to 8 pm on Sunday. Cantonese/Mandarin: From 9 am to 9 pm on Monday-Friday. Social Media
Facebook Messenger: 24/7Twitter: 24/7Text: Monday to Friday → 9 am to 9 pm.
Internet:
Chat:
For Ignite Internet: 7 am to 9 pm on any day of the week.
For Basic Internet: 7 am to Midnight on all the days of the week.
Call:
In Canada: From 7 am to 9 pm for the whole weekOutside Canada: From 7 am to 9 pm for the whole weekCantonese/Mandarin: 9 am to 9 pm on Monday-FridaySocial Media
Facebook Messenger: 24/7Twitter: 24/7Text: Monday to Friday → 9 am to 9 pm.
TV:
Chat:
For Ignite TV: 7 am to 9 pm on any day of the week.
For Basic TV: 7 am to Midnight on all the days of the week.
Call:
In Canada: From 7 am to 9 pm for the whole weekOutside Canada: From 7 am to 9 pm for the whole weekCantonese/Mandarin: 9 am to 9 pm on Monday-FridaySocial Media
Facebook Messenger: 24/7Twitter: 24/7Text: Monday to Friday → 9 am to 9 pm.
Home Monitoring:
Chat: The chat timing is from 8 am to 7 pm for the whole week. Call:
In Canada: From 7 am to 9 pm for the whole weekOutside Canada: From 7 am to 9 pm for the whole weekCantonese/Mandarin: 9 am to 9 pm on Monday-FridaySocial Media
Service is Not Available for this particular domain.
Home Phone:
Chat:
For Ignite Home Phone: 7 am to 9 pm on any day of the week.
For Basic Home Phone: 7 am to Midnight on all the days of the week.
Call:
In Canada: From 7 am to 9 pm for the whole weekOutside Canada: From 7 am to 9 pm for the whole weekCantonese/Mandarin: 9 am to 9 pm on Monday-FridaySocial Media
Facebook Messenger: 24/7Twitter: 24/7Text: Monday to Friday → 9 am to 9 pm.
Conclusion
The above given detailed description of the customer care service, the number you can contact on and is made on the classification of the query or problem you are having. Go through the list based on the problem you are facing and want to solve and contact customer service without any hesitation.
